You can delete your Juntos AI account at any time. Deletion is permanent and cannot be undone.
Delete it in the app
- Open Juntos AI and sign in.
- Go to Settings.
- Tap Delete account and confirm.
If you are the only organizer of a family that still has other members, the app will ask you to make another member an organizer (or remove those members) first, so the family is not left without one.
Can't get into the app?
Email it@foruscontracting.com from the address you signed in with, or tell us the phone number you use to sign in, and we will delete the account for you. We may ask you to confirm it is yours.
What is deleted
- Your login and personal profile (name, email address, phone number).
- Your comments and reactions.
- Your push-notification tokens, notifications and signed-in sessions.
What is kept
- Family plans you helped create (trips, itineraries, budgets, photos, documents, chat messages) stay with the family they belong to. They are no longer linked to your account.
- Your name may remain on the family's member list as part of the family's history.
- A record that an account was deleted, with no personal details, is kept for security and abuse prevention.
Only want some data removed?
You can ask us to remove specific data (for example an invite record that holds your phone number) without deleting your account. Email the address above.
Deletion is completed right away in the app. Requests sent by email are handled as promptly as we can. See also our Privacy Policy.